IT Fault, the company, provides a business-to-business low risk premium independent end-to-end analysis of your complex system to identify the cause of problematic symptoms.
Services
Are you experiencing downtime or unnerving symptoms in your IT infrastructure and, try as you might, you can’t pin point the issue?
IT Fault provides a premium problem-finding service. With years of experience across many different systems in many different companies, intuition and methodical categorisation of system components are combined to quickly isolate and identify the root cause.
If you need your problem resolved quickly you need me to have a look at your systems, talk to your staff, and work with you to help you understand the problem.
If your systems are predominantly Unix/Linux based, perhaps with some Microsoft Windows; if you have networking involved from LANs to WANs to Internet, if you have databases or data stores – and something isn’t quite right – get in touch.
History
IT Fault is represented with experience of international and well-known firms across several industries including:
- finance
- telecommunications
- media
Blog
The Questions of Fault Finding
Questions are so important when fault-finding; the more data you have, the more visibility you have of the situation. What, Where, When If you know what failed, where it failed, and/or when it failed then extraneous data can be discarded if it doesn’t match the answers to these questions. Would you really want to discard …
How latency can cause havoc to your remote customers
In a country as big as Australia the speed of light becomes a limiting factor that can adversely affect customer experience. I’ll explain how. Round-trip time is the time it takes for a network packet to travel from a local device to a remote device via a network, and for another packet to travel back …
Continue reading “How latency can cause havoc to your remote customers”
Do you need independent analysis of an IT issue?
Perhaps you are a CEO or CTO of an organisation that has contracted services out to one or more suppliers. And things are not going as smoothly as desired. You may be looking for independent analysis. Even if you already have a report on your desk from your vendor outlining potential issues – it might …
Continue reading “Do you need independent analysis of an IT issue?”